Women's online shopping 20,000 yuan solid wood furniture cracked for three months

Online shopping customized solid wood wardrobe, bought home three months cracked, can not close, yesterday, the reporter learned from the Municipal Industry and Commerce Bureau, with the warming of the solid wood furniture market, furniture quality, false propaganda, goods are not on the board and other rights disputes More and more. The industry and commerce department reminds consumers to choose to purchase as much as possible, and should shop around, pay attention to sales details and after-sales service; do not trust the absolute propaganda language of sales staff.

On the website, Ms. Sun saw a custom wood furniture factory in Huishan District, and contacted the manufacturer to customize a set of “Pineapple Log Wood” wardrobe worth more than 20,000 yuan. It took only a few months for the wardrobe to be delivered to the home. The cabinets and cabinet doors began to crack in varying degrees, and the doors could not be closed. Ms. Sun found that the so-called “pineapple log” was not really a “log”, but a multi-layer particle board similar to solid wood. Ms. Sun came to the Complaints Station of the Consumer Council of Huishan Development Zone to complain. After mediation by the staff of the Consumer Council, the manufacturer replaced the wardrobe for Ms. Sun and upgraded from the original pineapple to red oak.

“The price of solid wood furniture is expensive, and there are many doorways. Like the process of painting, we have 13 factories. The average small factory only has four to five.” Manager Wang, the head of Shanghai Guangming Furniture in Hongxing Meikailong Store in Huishan District Tell the reporter, in fact, there are not many pure solid wood furniture on the market, many of which are made of solid wood for veneer furniture, the price is only 20% of pure solid wood furniture. In his opinion, it is very simple to identify solid wood and non-solid wood furniture, mainly to see details, such as whether the surface texture of the furniture is different. Because ordinary non-solid wood furniture will treat the wood texture as consistent as possible for aesthetics, but pure solid wood furniture is natural texture, there must be differences. When consumers buy, you can pay attention to the seams of the furniture. Pure solid wood furniture will generally be handled more smoothly and delicately.

"Complaints of solid wood homes have a lot of color difference." Huishan Industrial and Commercial Bureau Qianqiao Branch Wu Jingwen said that there are many ways to identify solid wood homes: smell, natural wood smell is not pungent; look at the pattern: natural wood pattern has natural defects. Now even if some manufacturers work fine, they can still see whether the defective pattern is symmetrical from the opposite side of the furniture; look at the material, from the furniture hinges, handles and other details, you can still see the quality of the material. The industrial and commercial department reminds consumers that when buying solid wood furniture, it is advisable to communicate with the merchants and ask for the type of solid wood furniture, which is pure solid wood, veneer or granular wood. In addition, the use of wood for furniture is also important. For example, the names of oak and rubber wood are close, the quality and price are very different, and most of the solid wood furniture on the market is made of pine straight.

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